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Frequently Asked Questions
Where on my dog should I measure for best fit?

Click here to see our measurement page.


 How long until my purchase is shipped?
Please allow 2-4 weeks  for your collar to be shipped. Occasionally it can take a few days more than the estimated time, especially around sales and holidays. Each collar is handmade by me with a lot of care and attention to detail. Your patience is very much appreciated. You will receive a shipping notification via email when your order is shipped.

**Please make note that shipments to Canada can take anywhere from 10 days to 4 weeks to arrive. Unfortunately, transit times from the US to Canada have been quite slow and unpredictable lately. We very much value our Canadian customers and your patience is greatly appreciated!**


What materials are used to make your collars?

We use only the highest grade materials we can find. This includes:

- super strong webbing core
- high quality cotton fabrics that have been lined with interfacing for extra durability
- very strong bonded nylon thread
- nickel plated or brass hardware
- mid-heavy weight lined satin
- gorgeous woven jacquard and grosgrain ribbons


Each collar is treated with ScotchGard Fabric for added stain resistance.

All collars are machine washable! Care instructions are included with every order.

Are they really strong enough for my giant breed dog?

These collars are made with strength, safety and comfort being the top priorities.

We use webbing that has a minimum breaking strength of approx. 900lbs (1.5") and 1200lbs (2"). These are plenty strong for even the strongest dogs. They are also water, mildew, and chemical resistant with a low stretch rate over time.

Ultimately, the responsibility lies with the consumer to determine the suitability of these products with their pets. The Collar Shop assumes no responsibility for the use or misuse of these products.

If you have any concerns about your giant breed dog and want to discuss your options, please contact and we'll be happy to assist you.

What is your return policy?

Any product can be returned within 10 days of receiving it for a full refund. Buyer pays return shipping.

 - Care instructions -

First remove ID tags

Place collar in a garment bag or pillow case
Wash on gentle cycle 
Towel dry excess moisture off of hardware, then air dry
Collars can be put in the dryer, but this will cause the colors to fade faster

To remove "fuzzies" from woven jacquard trim collars and satin lining, quickly  pass a flame over them. This will seal the fibres. Never hold the flame in place, this will burn a hole through the material.

**Please note that IL residents will be charged an 8% sales tax at checkout**








 
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Custom Collars for the Posh Pup

The Collar Shop
Plainfield, IL
Email: info@collarshop.org